Organizations can look to a five-step framework to help them bring structure to their corporate initiatives for digital transformation.
Sourced through Scoop.it from: www.information-management.com
From a business process and operations standpoint, organizations should assess how well-documented current processes are during this stage. If there’s room to improve prior to automation, this presents an opportunity to make upfront investments in this respect.
Automation is most powerful when deployed against processes that are already running properly; it isn’t intended to ‘fix’ or alleviate the pain points around broken processes. In other words, optimize first and then automate for the best results.
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